The statewide online system used to store and manage student information crashed on the first day of classes for North Carolina public and charter schools, where more than two-thirds of kids are going virtual only.
The NCEdCloud, which hosts the Powerschool and Canvas systems, went down sometime after 8 a.m.
Parents… The state is experiencing an outage with IAM/NCEdCloud this morning. This is not an outage addressed locally by ECPPS. We will provide an update as soon as possible.
— ECPPS (@ecpps) August 17, 2020
“We’re experiencing the same issue.” Keith Parker, Digital Communications and Secondary School Director for Dare County Schools. “This does not impact students logging into the remote learning classrooms, but could impact students wanting to check their course schedule or grades.”
Too many eager students and teachers getting logged in across the state for Day 1! Issues appeared to have resolved themselves by 9, thankfully!
— FFHS Announcements (@FirstFlightHigh) August 17, 2020
State internet technology personnel were working to restore the system, according to WRAL-TV.
“We hope to see the system back to full functionality within the day,” Parker said.
