Shawn Caldwell, Patient Access Representative at Outer Banks Family Medicine—Avon, joined the practice in 1991 when it was at the Hatteras Medical Center. Given her experience and knowledge, she is a wealth of information to her team.
Caldwell has an innate ability to put patients at ease and make them feel confident in the care they will receive. They rely on her to help them navigate their medical needs. Her compassion for her team and her patients shows in everything she does. She is diligent and thorough and takes great pride in her work. Her ability to adapt and thrive in a constantly changing environment is undeniable.
Caldwell’s fellow team member shared, “Above being phenomenal at her job, she’s a friend who will show up for you in the good and the bad.” She continued, “We’re just really lucky to have her!”
An honor well deserved, so proud to have worked with you Shawn Caldwell!