
Recent outages on Hatteras and Ocracoke renew questions about emergency communications and finding a fix
April 11, 2025 | Editor's Blog | By: Joy Crist | 2
Following a communications outage on Hatteras and Ocracoke Islands on Wednesday – the third outage of 2025 – community-wide questions are resurfacing on where to access 911 and emergency internet service, and what is being done to fix the underlying outage issues. While Wednesday’s outage was attributed to a cut cable in Nags Head per multiple reports, many of these now-routine outages have stemmed from damage to the fiber optic cable on Hatteras Island, and specifically within the Pea Island National Wildlife Refuge. Located on the oceanside of N.C. Highway 12, and in a highly problematic area when it comes to ocean flooding and dune maintenance, this stretch of cable can accidentally be cut when North Carolina Department of Transportation (NCDOT) crews or contractors are working in the area. The cable is owned and managed by Brightspeed, but it links Hatteras and Ocracoke Island [...] Editor's Blog | Full Article