insurance program deadline and hotline are extended again
National Flood Insurance Program announced on Tuesday that the deadline
for policy holders to file proof of loss statements related to
Hurricane Irene has been extended in North Carolina and 14 other
states, as well as the District of Columbia.
The new deadline is Jan. 23, 2012.
extension was granted because NFIP policyholders up and down the East
Coast are encountering difficulties filing proofs of loss. A proof of
loss is required before a policyholder can receive payment of the flood
The Hurricane Irene flood insurance claims hotline in North Carolina
has also been extended until further notice.
hotline is staffed by flood insurance specialists who can answer
questions about the flood insurance claims process, such as how to work
with a flood insurance adjuster or how to check the status of a
settlement. Staffers can take requests for re-inspection and offer
guidance on the steps necessary to settle a claim.
hotline operates from 7:30 a.m. to 5 p.m. Monday through Friday and
from 7:30 a.m. to 12:30 p.m. Saturday. The hotline will be closed
Thanksgiving Day. The number is 855-336-2002.
When flood insurance policy holders call, they should have on hand the
- Name of
insurance policy number
- Name and
telephone number of the insurance agent
- Name and
telephone number of the insurance
For more information about the National Flood Insurance Program, go
online to www.floodsmart.gov or call